What are the Terms and Conditions of Xbox Ultimate Game Pass

Are you looking to upgrade your gaming experience with Xbox Ultimate Game Pass? With this subscription, get access to over 100 Xbox games, plus exclusive discounts and more.

Learn the terms and conditions so you know exactly what to expect when subscribing. You won’t want to miss out on this ultimate gaming experience!

What is Xbox Ultimate Game Pass

Xbox Ultimate Game Pass is a subscription game service that provides access to a library of over 100 games, including titles from past generations of Xbox and PC. With Ultimate Microsoft unlocks access to exclusive members-only rewards and benefits, such as exclusive discounts at the Microsoft Store and earlier access to upcoming Xbox first-party titles.

Members also get access to Xbox Cloud Gaming which allows you to stream Xbox games on your phone or tablet, as well as up to four bonus games added each month for the full duration of their membership. You’ll receive exclusive bonus content for select games, including immersive in-game items, and be granted extra bonus content with certain purchases. With an Ultimate Membership you can also share your subscription with up to four other members in your family. The terms and conditions of the Xbox Ultimate Game Pass are as follows:

• Subscribers must be 18 years or older or accept parental consent if under age 18;
• Your credit card will automatically renew each month unless you cancel through the console;
• Subscribers must not rent, lease or sell any part of the Game Pass service;
• The Games library is subject to change over time;
• You are responsible for all internet connection fees associated with your use of the service;
• Subscribers may not commercially use any part of the Games available through Game Pass without acquiring prior authorization from Microsoft;
• Subscribers may use only one account per device (Xbox, PC);
• Subscription fees are nonrefundable unless specified in writing by Microsoft;
• Any disputes arising out of this agreement shall be resolved under applicable laws in Washington State.

Eligibility Requirements

Eligibility requirements must be met in order to purchase and use Xbox Ultimate Game Pass. Customers must have an active Xbox Live Gold membership in order to take advantage of the benefits of purchasing the Xbox Ultimate Game Pass. Additionally, customers must be at least 13 years of age and possess a valid Microsoft Account with a successful payment option associated with the account, which will be billed on a recurring basis unless canceled.

Customers under 18 must have permission from their legal guardian before using or purchasing Xbox Ultimate Game Pass, and all applicable local laws are subject to all purchases and use. Availability may vary per market location and device type. Furthermore, availability of content is dependent upon the specific hardware capabilities. Not all titles are available for duration of membership; game availability may change over time as title transfers occur into and out of Xbox Ultimate Game Pass catalogs at any given time without notice.

Subscription Plans and Pricing

Xbox Ultimate Game Pass is a monthly subscription service that allows Xbox users to access dozens of games at one low price. With the Ultimate Game Pass, you can get unlimited access to newly released blockbusters, classic favorites and beloved indie games. You’ll also get exclusive member discounts and benefits, ranging from early access to upcoming titles and bonus in-game content.

There are two different plans available with Xbox Ultimate Game Pass:

1. Monthly plan: This plan provides access to the full suite of games for one month with no minimum term commitment required. The cost varies depending on your region and will be billed monthly from your chosen payment method.

2. Annual plan: This plan provides twelve months of uninterrupted gaming fun in one annual payment at a discounted rate when compared with the equivalent number of months on the monthly plan. You will also get additional perks like bonus in-game content or exclusive offers throughout the year that aren’t available with other plans.

Cancellation and Refunds

The following Cancellation and Refunds terms apply to Xbox Ultimate Game Pass, a service from Microsoft Corporation (“Microsoft”). You may cancel your Xbox Ultimate Game Pass subscription at any time. To do so, you must provide Microsoft with notice of cancellation by either: (a) calling Customer Support at 1-800-MICROSOFT or (b) visiting the “Services and Subscriptions” page in your Microsoft Account settings. A refund will be issued based on the number of full months remaining in your subscription period, which is calculated from the day of cancellation until the end of your then current billing cycle.

Upon cancellation, you will no longer have access to Xbox Ultimate Game Pass and any benefits associated with it including games, discounts, promotions and special offers related to the service. You are solely responsible for any advancements or purchases made prior to cancelling your subscription and refunds for these items cannot be provided by Microsoft. If you have any questions about Cancellation and Refunds for Xbox Ultimate Game Pass please contact Customer Support at 1-800-MICROSOFT.

Accessing and Downloading Games

Accessing and downloading games with Xbox Ultimate Game Pass is easy. Customers are able to view their available games and proceed with downloading them through their digital Xbox console store. Once your game is purchased, the customer will be redirected to the appropriate digital store page within the Xbox console. All customers must accept all applicable terms and conditions concerning game downloads before they can be installed. The customer must also have an active Xbox Live Gold membership to access certain titles and features, including online multiplayer gaming to certain games.

Once a customer has downloaded a game, they can access it whenever they want through the “My Games & Apps” section on the home screen of their console. All PC games will require third-party software such as Microsoft Store for secure installation on PC systems which are outside of Xbox’s responsibility or liability. Customers who have purchased physical versions of Ultimate Game Pass titles should refer to the included product information for additional details on installation before using said title.

Online Multiplayer and Network Services

Xbox Ultimate Game Pass subscribers are entitled to access multiplayer and network services, including dedicated servers hosted by Xbox or third-party providers, which form part of certain games or other aspects of the Xbox service. In order to use these features, Players must read and accept the Xbox Live Terms of Use and Code of Conduct. These rules include guidelines on appropriate behavior when playing online and prohibitions on behavior such as team-killing, harassment, cheating and disruption to other players’ gameplay experiences. In some cases, game specific communication tools (such as chat functions) may also be subject to additional terms of use specific to the particular game being played.

Xbox reserves the right to remove access to online and network services in the event that a player violates these terms or engages in inappropriate conduct. Players should be aware that violating the terms of service associated with online and network services could result in temporary or permanent suspension from use of those services.

Xbox Live Gold Membership

A Xbox Live Gold Membership is required when purchasing and/or subscribing to Xbox Game Pass Ultimate. When accessing multiplayer content, other players must also have Xbox Live Gold Membership. Players who are already subscribed to both Xbox Live Gold and Xbox Game Pass can upgrade their membership for a discounted rate.

Xbox Game Pass Ultimate members will receive the following benefits: unlimited access to over 100 games on console, PC and Android mobile devices; exclusive permanent discounts of up to 20% on Microsoft Store games; access to free monthly games and special offers from select partners; access to the full library of EA Play titles on console; and exclusive Member-only discounts in the Microsoft Store.

A credit or debit card is required when subscribing, but will only be charged once at time of purchase. Payment details can be updated or changed at any time during your subscription period by logging in to your account. The Standard edition of games may differ across geographic regions so please check your local store before making a purchase.

By using the services available through the Xbox Live Gold Membership, you agree that Microsoft may collect data through its servers that has been generated by your use of the service within ordinary usage guidelines determined by Microsoft. This includes information relating to game play such as individual scores, rankings and achievements earned in-game, as well as other data related to general usage such as friend requests accepted by you and use of broadcasting features such as Twitch streaming available through the service with game capture enabled.